False Alert : Knowledgebase (instance 3) is down

Resolved | Aug 11, 2023 | 00:00 GMT+01:00

Earlier today, our monitoring system flagged a ping URL as being down due to a DNS issue. After a thorough investigation, we've concluded that this alert was, in fact, a false positive. The ping URL was fully operational during the specified period, and there was no genuine disruption in service.

We apologize for any confusion or inconvenience this false alert may have caused.

If you have any further questions, concerns, or insights related to this incident, please feel free to reach out to our support team. Your feedback is invaluable as we work to improve our systems and processes.