Incident

Service degradation in KB

Resolved | Jul 29, 2024 | 13:02 GMT+01:00

The issue is now resolved

Resolved | Jun 29, 2024 | 06:06 GMT+01:00

We have observed the resolution provided have mitigated the service disruption and system is stable now.

Monitoring | Jun 29, 2024 | 05:00 GMT+01:00

We have identified the root cause and fixed the issue. The service degradation was limited to articles with tags, We are currently monitoring the situation.

Identified | Jun 29, 2024 | 04:30 GMT+01:00

We faced service degradation in EU and US environment in during scheduled maintenance.