Portal down - Azure service interruption

Resolved | Jan 25, 2023 | 07:10 GMT+00:00

We are encountering an issue accessing our document360 portal application due to an outage in Azure Services. We are waiting for an update from the cloud platform on the same. We will provide more updates shortly.

Summary of Impact:
Customers experienced issues with networking connectivity, manifesting as network latency and/or timeouts when attempting to connect to Azure resources.

MS Azure identified a recent change to WAN as the underlying cause and have rolled back that change. Issue is resolved and all services are functioning now.