False Alert : Knowledgebase (instance 3) is down

Resolved | Dec 26, 2023 | 23:22 GMT+00:00

Earlier today, our monitoring system identified a ping URL as being offline, attributing it to a DNS issue. Subsequent to a meticulous investigation, we have determined that this alert was, indeed, a false positive.

Our findings affirm that the ping URL was fully operational throughout the specified period, and there was no authentic disruption in service. We sincerely apologize for any confusion or inconvenience this erroneous alert may have caused.

Should you have further inquiries, concerns, or insights pertaining to this incident, please don't hesitate to contact our dedicated support team. Your feedback is of great value to us as we strive to enhance our systems and processes continually.